When asked how long he has worked at the communitybased human services provider, Advocates, Director of Clinical Services, Developmental Services (DS) Division Eric Millen said, “Thirty years this past Valentine’s Day.”
As individuals and the professionals who support them are at the heart of human services, Millen is known for approaching every person, project and opportunity with heart.
“Eric is our ideal role model for The Caring Force; he always makes time to support our individuals, families, his colleagues and any direct support professional,” says Director of Residential Services, Developmental Services Division Laura Graves. “He is a dedicated advocate who is well respected and makes a positive impact on the lives of the people who work with him and are supported by him. “
Millen has served in several different roles and taken on increasing responsibilities at the agency. He supervises clinicians, provides direct clinical support for multiple homes, and makes referral assessments. He consults around-theclock for clinical crises, is a member of the Diversity Response Team and the Critical Incident Colleague Response Team, he visits homes to work with individuals directly, and trains program managers and direct support professionals.
Dedicated to more than his clinical work, Millen also participates monthly with the Advocates Way Integration Team, serves on the Senior Leadership Diversity Sub-Committee and he attends and presents information at meetings of the Human Rights Committee.
Millen holds a BA in sociology with minor in history from Providence College, a Master of Counseling Psychology degree from Framingham State College (now Framingham State University). He is also a Safety Care Trainer and a Specialized Intensive Safety Care Trainer.
“When an individual receiving services demonstrates a new ability, skill, sense of pride or accomplishment, smiles/laughs and that is related to support I provided in some way, there is no greater feeling of joy,” he says.
Published in The Provider: The Newspaper of the Providers' Council, Vol. 40 - No. 6, June 2019