Care Management

Connecting individuals to a network of support in the community.

Advocates is uniquely positioned to offer cost-effective, person-centered, and results-driven care management for clients with behavioral health needs, many of whom have complex medical conditions. For forty years our outpatient and residential behavioral health services have helped individuals achieve their goals through care coordination, connecting them to a network of support in the community.

Today Integrated Care Management is one of our foremost areas of growth. We function as a health home, offering both direct behavioral health services and care management in an integrated fashion.  We operate programs in partnership with Medicare/Medicaid OneCare, other MassHealth payers, and commercial health plans. Our programs are designed to promote recovery and wellness, to increase utilization of health services and community resources, and to reduce hospitalizations, emergency department visits, and other intensive services.

Our interdisciplinary Integrated Care Management team is led by a clinical social worker with more than 30 years of experience in care management and includes masters-level licensed care managers, peers, nurses, and bachelors-level care coordinators. Staff members are mobile and committed to providing flexible supports to meet the specific needs of each participant.

Advocates Care Management Programs

OneCare
Commonwealth Care Alliance

Recovery, Education and Access to Community Health (REACH)
Beacon Health Options/Blue Cross Blue Shield of Massachusetts

Here for You
Beacon Health Options/Neighborhood Health Plan

Care Management Program
CeltiCare Health

Recovery Support Program
CeltiCare Health

Peer Support Program
Optum Health / United Behavioral Health

Community Support Program
All MassHealth plans


Eligibility

Our Care Management programs are offered to individuals who have complex mental health and/or substance use needs and who are members of one of our partner Health Plans. If you have questions, please call your Health Plan or the Advocates contact listed on the side.

Related News/Updates

Wait for mental health treatment can take months, study says

For those seeking help for mental illness or addiction in Massachusetts, the path can be long and tortuous, often taking several months before treatment begins.

MutualOne Foundation Awards $10,000 To New Behavioral Health Partnership Program

Mark R. Haranas, president and CEO of MutualOne Bank and a MutualOne Charitable Foundation trustee, announced the Foundation has awarded $10,000 to Advocates